You know what my favorite thing is? It's when people shout at me when I've given them the wrong money for something I'm trying to pay for.
Only they don't even shout "That's not enough money," they just shout whatever the amount of money is that they've previously told me in a polite voice and which I've tried to give them. I just find it so phenomenally unhelpful. I don't know why people do it: do they think I'm deaf and didn't hear them properly (not that shouting is a good response then anyway! but people do it). Do they think I don't really have enough money? Do they think I'm just trying to waste their time? I don't get it. And they've clearly counted up my change and found it wanting, so why don't they tell me what they know? If they've realized I'm 10p short, what's the harm in telling me, rather than just repeating themselves?
It's on my mind because it happened to me today in the post office, but it happens to me regularly in shops and on buses and in pubs. Today I felt especially stupid because what I had carefully assembled to be the exact change I needed ended up having the fatal flaw of mistaking a 20p piece for a pound coin. I had to sweep up all the change and give the guy a fiver instead; he all but threw my change at me after that.
Especially if I'm busy, distracted or flustered, some combination of my eyes and my brain can completely fail to see that I've mistaken a coin for another coin, or that I've given them only four pound coins when I needed five, or whatever.
So saying "You're missing a pound here" or "you're 20p short" or whatever would be super-helpful to me. Shame, then, that nobody does that. Almost everybody just repeats the price, in a hostile way, and glares at me while I frantically examine the palmful of coins they're thrusting out to show me the evidence of my sin. That's exactly what the post office guy did today.
There were a lot of coins for me to examine before I realized my mortifying mistake. I felt like I'd been pushed off a cliff: all the time spent examining coins I was in freefall, and my only parachute was discovering I'd made a stupid mistake. Which is not knowledge that cushions my fall very much.
Only they don't even shout "That's not enough money," they just shout whatever the amount of money is that they've previously told me in a polite voice and which I've tried to give them. I just find it so phenomenally unhelpful. I don't know why people do it: do they think I'm deaf and didn't hear them properly (not that shouting is a good response then anyway! but people do it). Do they think I don't really have enough money? Do they think I'm just trying to waste their time? I don't get it. And they've clearly counted up my change and found it wanting, so why don't they tell me what they know? If they've realized I'm 10p short, what's the harm in telling me, rather than just repeating themselves?
It's on my mind because it happened to me today in the post office, but it happens to me regularly in shops and on buses and in pubs. Today I felt especially stupid because what I had carefully assembled to be the exact change I needed ended up having the fatal flaw of mistaking a 20p piece for a pound coin. I had to sweep up all the change and give the guy a fiver instead; he all but threw my change at me after that.
Especially if I'm busy, distracted or flustered, some combination of my eyes and my brain can completely fail to see that I've mistaken a coin for another coin, or that I've given them only four pound coins when I needed five, or whatever.
So saying "You're missing a pound here" or "you're 20p short" or whatever would be super-helpful to me. Shame, then, that nobody does that. Almost everybody just repeats the price, in a hostile way, and glares at me while I frantically examine the palmful of coins they're thrusting out to show me the evidence of my sin. That's exactly what the post office guy did today.
There were a lot of coins for me to examine before I realized my mortifying mistake. I felt like I'd been pushed off a cliff: all the time spent examining coins I was in freefall, and my only parachute was discovering I'd made a stupid mistake. Which is not knowledge that cushions my fall very much.
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This week I have been mostly screaming," a Twitter chum of mine said on her